# Pilot · Customer discovery

Fictional English conversation. AI-generated voices. Scripted transcript, not an ASR result.

[00:00] Leah: For this fictional customer pilot, let's separate the immediate need from the longer-term ideas. Noah, what do you need to try first?

[00:09] Noah: A CSV import. We want to inspect the column mapping before anything is saved. A live CRM integration would be useful later, but we do not need it for the pilot.

[00:22] Leah: We can start with a small anonymized sample and review the mapping together. We have not committed to a live integration or an automatic sync.

[00:32] Noah: I will send the sample on Wednesday. It will be under four megabytes and will contain fictional names only. Please show us a preview before importing it.
